i
Terrible Quality. Very disappointed.
NOTE: This review has got nothing to do with Thomann or the great service they provide. This review is for the Marshall Grip Cap only.
I bought a Marshall 1960AV cab. The sound is amazing, and I am very happy with it. However, less than a year later the grip caps (made of plastic) started cracking around the screw holes. I had installed the castor wheels, so any minor position changes were done by moving the cab on the wheels - not by carrying it. I was very disappointed and told Thomann about this. The customer service is beyond excellent - they sent me a new set immediately, no questions asked.
However, the new grip caps I received - brand new - still boxed (obviously), already have small cracks developing around the screw holes. I still cant believe it. This is obviously a design flaw, and where is Marshall's quality control??
I would like to repeat, that this has got nothing to do with Thomann - it is Marshall that is to blame.
I read on the net that this is a common problem.
I bought a Marshall 1960AV cab. The sound is amazing, and I am very happy with it. However, less than a year later the grip caps (made of plastic) started cracking around the screw holes. I had installed the castor wheels, so any minor position changes were done by moving the cab on the wheels - not by carrying it. I was very disappointed and told Thomann about this. The customer service is beyond excellent - they sent me a new set immediately, no questions asked.
However, the new grip caps I received - brand new - still boxed (obviously), already have small cracks developing around the screw holes. I still cant believe it. This is obviously a design flaw, and where is Marshall's quality control??
I would like to repeat, that this has got nothing to do with Thomann - it is Marshall that is to blame.
I read on the net that this is a common problem.
1
0
Anmäl recension
GA
Real deal, cheaper than we can get in UK
They're genuine parts, everything lines up from where the old ones have come off, and a great price
0
0
Anmäl recension
P
Great Original Spare Part
It’s just the original nothing much more to say about it. It fits perfectly into the existing holes of my 1960A cabinet. There was no need to drill any holes or whatsoever and the small detail of the Marshall logo on them is a nice touch too. From all of it I give it a greatly appreciated 9 out of 10 because it is a great product but on Marshalls side I wish they used a more robust material than plastic but it still should last you at least a decade.
0
0
Anmäl recension