Bought the case in 2022. Just over 2 years later the latches began to fail. This put them outside the manufacturers warranty but still within Thomann's extended warranty. The case is still under 3 years old and 3 latches have failed at this stage. I ended up ordering 5 replacement latches from Bam, in addition to the 3 I received via the warranty. The latches can be replaced if you have a pop rivet gun and an extra pair of hands. Bam include an instructional video on their site, but for an expensive case this shouldn't be such an issue. Compliments on the case itself but I think these latches are a real problem. I know of other musicians having the same problem.